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New Clients

What to Expect

When you're choosing a veterinary facility, you deserve both high-quality care and great service, and we've built our team around delivering exactly that. Our goal has been to assemble a health care team focused on exceptional client service, backed by a modern, well-equipped facility.

WelcomeNew Patients

Here's what you and your pet can expect when you visit our hospital.

  1. What to Expect Choose Us
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    What to Expect Choose Us

    When you're choosing a veterinary facility, you deserve both high-quality care and great service, and we've built our team around delivering exactly that. Our goal has been to assemble a health care team focused on exceptional client service, backed by a modern, well-equipped facility.

  2. Your Pet's Annual Check-Up
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    Your Pet's Annual Check-Up

    A yearly exam is a full, head-to-tail physical assessment, including a close look at your pet's teeth and gums, since even the most easygoing pet won't always tolerate a toothbrush at home. Left unaddressed, dental decay and neglect can lead to tooth loss, just as it can in people, which is why an annual professional cleaning is often part of your pet's care plan.

  3. Keeping a Pet Health Journal
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    Keeping a Pet Health Journal

    A simple health journal can make a real difference in your pet's care. Track vaccinations and procedures, of course, but also note things like changes in appetite, bathroom habits, mood, or behavior (including any new marking habits). These details can seem unrelated on their own, but they often help your veterinarian interpret test results or catch a developing issue earlier. Bring the journal to appointments, and if you ever need to switch veterinarians, it doubles as a complete medical history you can hand off.

  4. Choosing the Right Veterinarian
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    Choosing the Right Veterinarian

    Look for a veterinarian who's calm, compassionate, and takes the time to explain what's happening with your pet, someone both you and your pet feel genuinely comfortable with. Convenience matters too, but so does capability: choose a clinic equipped and staffed to safely handle surgery and procedures requiring anesthesia, like dental cleanings.

  5. Anesthesia and Pre-Surgical Screening
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    Anesthesia and Pre-Surgical Screening

    Anesthesia carries some inherent risk, particularly for very young, very old, or already-ill pets. Because of this, your veterinarian will typically recommend pre-anesthetic screening, often bloodwork, urinalysis, and sometimes a chest X-ray, before any procedure requiring anesthesia. During the procedure itself, your pet may be placed on an IV drip, and antibiotics may be used before or after as needed.

  6. Choosing the Right Specialist
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    Choosing the Right Specialist

    For procedures that call for advanced expertise in areas like internal medicine, complex surgery, or emergency care, we may refer you to a specialist: a veterinarian who has completed additional advanced training in that specific area. This ensures your pet gets the most precise, experienced care possible for their specific situation.

Ready to Schedule Your Visit?

Whether you need a routine checkup or have questions about your pet's care, our team in Newhall is here to help.